Privacy Policy

At Frameboxx Institute of Emerging Media ("Frameboxx", "we", "us", "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, interact with our admissions team, enrol in courses, or engage with our services.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in our programs, filling out enquiry forms, subscribing to newsletters, or contacting us directly. This may include:

• Personal identifiers: Full name, date of birth, gender.
• Contact details: Email address, phone number, mailing address, preferred centre location.
• Educational & professional details: Academic background, course preferences, work experience.
• Technical data: IP address, browser type, device information, cookies.

2. How We Use Your Information

We use the information we collect for legitimate educational and business purposes, including:

• Processing your admission or enquiry and responding to your requests.
• Sending important updates about courses, fee structures, scholarships, and events.
• Improving our website, curriculum, and student support services.
• Communicating with you via email, SMS, WhatsApp, or phone calls (with your consent).
• Complying with legal obligations and preventing fraudulent activities.

3. Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your data in the following limited scenarios:

• Service Providers: Trusted partners who assist in website hosting, communication, analytics, and admission processing under strict confidentiality.
• Academic Partners: With UID Ahmedabad or other collaborating universities for joint degree programs and exposure activities.
• Legal Compliance: If required by law, court order, or government regulation.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular audits to protect your information from unauthorized access, alteration, or destruction. While no internet transmission is 100% secure, we strive to protect your data using best practices.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyse traffic, and personalize content. You may control cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities. For more details, please review our Cookie Policy.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or correct your personal data.
• Request deletion of your information (subject to legal retention requirements).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact our Data Protection Officer at privacy@frameboxx.in or call +91 8928847337.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Student and alumni records may be retained for academic and placement assistance purposes.

8. Children’s Privacy

Our programs are primarily intended for individuals aged 16 years or above. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.

9. Contact Us

Frameboxx Institute of Emerging Media
301, 3rd Floor, Trinity Mall, New Link Road, Andheri West, Mumbai – 400053
info@frameboxx.in
+91 8928847337

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. Frameboxx reserves the right to update this policy periodically; any changes will be posted on this page with an updated revision date.